“We’re conscious of the problem on some Mi A3 units following a latest Android 11 replace. We have now since halted the rollout,” Xiaomi mentioned in an announcement Monday.
For the previous week, social media websites equivalent to Twitter and Reddit have been flooded with complaints that the Mi A3 system turns into lifeless after the Android 11 replace.
Customers who visited Mi shops have shared service payments as excessive as Rs 12,000 for restarting the system and threatened the model with authorized motion.
Many customers wrote that they’ve misplaced all information due to the system shutdown.
“We kindly request customers who expertise this problem to go to any of the two,000 plus service facilities throughout the nation nearer to you whereby an answer can be supplied at no cost unconditionally (inside or past guarantee),” Xiaomi mentioned.
The finances smartphone launched by Xiaomi in 2019 runs on Android one OS, the inventory model of Android with restricted modifications specializing in Google companies.
“We remorse the inconvenience this has caused. As a model dedicated to providing the absolute best consumer expertise, we’ll constantly enhance our services and products,” it mentioned.