The Noida-based e-commerce cost and monetary expertise firm, which has greater than 100 staff in its management crew, has employed 700 folks throughout ranges because the authorities lifted the lockdown it had imposed to curb the unfold of Covid-19.
“Most of our group corporations, together with Paytm Cash, Paytm First Video games, lending and insurance coverage companies, are increasing operations and including new verticals on their platforms. That is creating the necessity to usher in extra senior hires to steer totally different processes,” Rohit Thakur, chief human assets officer, Paytm advised ET.
The corporate not too long ago employed Urvashi Sahai as senior vice chairman (authorized). Previous to this, she labored as common counsel for Walmart India. “She comes with the wealthy expertise of establishing legally compliant processes comparable to an e-commerce platform, Kirana growth programme, darkish shops on the pan-India degree,” mentioned Thakur.
“Early on we determined that we might not let the pandemic be a roadblock in our hiring and continued with the method by making some modifications in the best way we onboard new colleagues,” he mentioned.
Previously few months, the variety of offline and on-line Paytm transactions mixed has grown 35% whereas the gross transaction worth or GTV has grown 50%, the corporate mentioned with out sharing absolute figures.
Through the pandemic, Paytm labored to revamp the Paytm app UI with a ‘Keep at residence important funds’ part to incorporate providers comparable to cell phone and DTH recharge, and electrical energy, water, fuel, bank card and insurance coverage premium cost.
“This led to over 50% enhance in cellular recharges, 60% enhance in DTH funds and over 200% enhance in broadband invoice funds,” mentioned Thakur.
Because the imposition of lockdown from March 25, Cost transactions via Paytm Funds gateway have elevated, particularly for gaming, over-the-top and important providers. The corporate has additionally launched new services comparable to Paytm Postpaid, Scan to Order, contactless ticketing service, Covid insurance coverage, Recharge Sathi, Credit score Shell for flight tickets and free cancellation of bus tickets.
Senior executives employed in latest months embody Bhavesh Gupta, CEO of the corporate’s lending arm; Varun Sridhar, CEO of Paytm Cash; Vineet Arora, CEO of Paytm Basic Insurance coverage Restricted; and Manmeet Dhody, chief expertise officer.