February 26, 2021

‘Funky Pizza’ restaurant launches Spain’s first digital waiter app amid Covid-19 – journey



A restaurant on Spain’s northeastern Mediterranean coast is pioneering a eating expertise that enables prospects to keep away from most face-to-face contact with workers and minimise the danger of coronavirus contagion.

Prospects at Funky Pizza, in Palafrugell on the Costa Brava fashionable with vacationers, can browse the menu, order and pay by way of the “Funky Pay” app on their telephones – the primary time a purpose-designed app has been built-in right into a restaurant’s ordering system in Spain.

A waiter does carry the order to the desk.

A client using his mobile phone scans the QR code to place an order of a pizza with its ingredientes through of the "Funky Pay" app, where the app replaces waiters at Funky Pizza restaurant in Palafrugell, near Girona, Costa Brava, Spain July 31, 2020.

A consumer utilizing his cell phone scans the QR code to put an order of a pizza with its ingredientes via of the “Funky Pay” app, the place the app replaces waiters at Funky Pizza restaurant in Palafrugell, close to Girona, Costa Brava, Spain July 31, 2020.
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REUTERS
)

“By way of this technique we’ve tried to maintain bodily distance with our shoppers, which is what individuals are on the lookout for throughout COVID,” mentioned restaurant proprietor Carlos Manich.

ALSO SEE | PHOTOS: Pizza restaurant launches Spain’s first digital waiter app

Employees handle the orders from screens behind the bar.

The restaurant has needed to adapt to social distancing guidelines by turning into desk service solely and reminding prospects on entry they have to put on face masks always when not at their tables.

An employee carries pizzas for clients, who ordered them through the "Funky Pay" app, at Funky Pizza restaurant, where the app replaces waiters, in Palafrugell, near Girona, Costa Brava, Spain July 31, 2020.

An worker carries pizzas for shoppers, who ordered them via the “Funky Pay” app, at Funky Pizza restaurant, the place the app replaces waiters, in Palafrugell, close to Girona, Costa Brava, Spain July 31, 2020.
(
REUTERS
)

“The applying could be very user-friendly … and you may as well observe your order and see when it’s within the kitchen or when it is going to be arriving,” mentioned Claudia Medina, 26, consuming on the restaurant.

However some prospects disagreed. “I feel we lose the sensation with the waiter, for instance once you order you may’t ask about completely different preferences or portions,” mentioned buyer Javier Comas, 26.

(This story has been revealed from a wire company feed with out modifications to the textual content. Solely the headline has been modified.)

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