October 21, 2020

Freshworks: Freshworks plea to dismiss Zoho’s knowledge theft swimsuit



Mumbai: Freshworks has requested a US courtroom to dismiss a case filed towards it by rival Zoho, saying that the petition lacked “specificity and particularity” to allege that it stole confidential buyer knowledge. Zoho has requested the courtroom time to file a reply to the movement.

In March this yr, Zoho filed a case towards Freshworks on the California Northern District Court docket underneath the Protection of Commerce Secrets and techniques Act, accusing it of accessing and utilizing confidential buyer knowledge. Zoho claimed that its clients had been receiving emails from Freshworks of their confidential IDs. The grievance had particularly talked about sure actions of 1 Freshworks worker.

In its response filed on July 16, Freshworks accused Zoho of increasing one alleged incident right into a broader case of commerce secret misappropriation.

It added that there have been “no adequately alleged commerce secrets and techniques” and that the grievance must be dismissed. “…all that is still of Zoho’s FAC (first amended grievance) is {that a} single Freshworks worker improperly obtained buyer electronic mail addresses from a Zoho database and despatched emails to these addresses… Zoho shouldn’t be permitted to leverage that slender allegation right into a discovery fishing expedition and all-out assault on Freshworks’ enterprise,” Freshworks stated in its response, a replica of which ET has seen.